Field Engineers for Desktop Support
Pan India

Details

Field Engineers for Desktop Support

Category: IT Support
Qualification: Any Graduate/Diploma
Experience: 1 to 3 Years
Location: Pan India
Openings: 40

Duties and Responsibilities

  • Working hours: 24*7
  • Week off depends upon roster/No Fixed Saturday/Sunday & Holiday off.       
  • Need to visit to all areas.
  • Having personal vehicle ( bike) is mandatory
  • Working on National Holidays against which you shall be eligible for double pay.
  • Provide outside support to all IT calls (Must have Knowledge on PC, Printers & Basic Knowledge of networking, Networking equipment’s
  • Coordinate with Regional Coordinator for tasks and activities to be performed.
  • Will perform Periodic Preventive Maintenance activities
  • Get signoffs for activities performed from Store Manager, State IT team and send a report to Retail Helpdesk
  • Coordinate with Retail Helpdesk for ticket status and call closure
  • Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required
  • Coordinate with MSL logistics for spares availability
  • Perform initial physical inventory verification and asset tagging and submit a report
  • Carry out IMAC activity
  • Will perform Rollout activity
  • 50%-70% travelling will be there to cater services.
  • Experience in to Hardware & networking.
  • Perform Preventive Maintenance

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